Persona: System Administrator
Last modified by Vincent Massol on 2024/11/19 16:12
Guillaume LerougeDescription
Persona: System Administrator
Description
Hubert is a system administrator at FerryBuildersInc, an industrial company focused on designing and delivering ferries and other kind of boats to shipowners. Hubert has been asked to take care and maintain the company's brand new corporate wiki. His main tasks include making sure that the wiki remains up and running at any time and answers fast to user requests. Hubert is also responsible for data backup and security: making sure that the wiki is not vulnerable to external threats. Hubert is also expected to upgrade the wiki regularly in order to make new features available to wiki users. He is also responsible for installing and managing the wiki's underlying components when those components are needed to provide a new feature.
Needs
| Needs | Matching Features | Details |
|---|---|---|
| Keep the wiki up and running | Performance | Monitoring & diagnostic tools |
| Stability | Monitoring & diagnostic tools | |
| Speed | Monitoring & diagnostic tools | |
| Keep the wiki secure | Apply security patches | |
| Backup the wiki | XAR Import / Export | Make sure it doesn't choke on files bigger than 10MB |
| Fine-grained export interfaces | Select a set of pages to export | |
| Upgrade the wiki to new versions | Syntax converter | |
| Automated software update tool | ||
| Install components | Component version manager | |
| Online component download tool |
