From version < 32.3 >
edited by Manuel Leduc
on 2020/05/11 11:02
To version < 32.4 >
edited by Manuel Leduc
on 2020/05/11 11:16
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Summary

Details

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Content
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117 117  |UC8|UC7.1|[[Answering to a notification from the notification>>||anchor="HUC8.Answeringtoanotificationfromthenotification"]]|Medium|Low
118 118  |UC9|UC7.1|[[Answer to a notification by email>>||anchor="HUC9.Answertoanotificationbyemail"]]|Hard|Low
119 119  |UC10| | |TBD|Medium
120 +|UC11|UC7.1| |Medium|Low
120 120  
121 121  == UC1. Rich editor integration ==
122 122  
... ... @@ -197,6 +197,14 @@
197 197  
198 198  When a mention links to an entity to which a user can answer (e.g., mentions and notifications), the mention must include a textarea allowing to quickly answer to the mention.
199 199  
201 +The way the answer is integration depends of the place where the mention originates from.
202 +
203 +|=Origin|=Answer
204 +|Document body|The answer is integrated as an annotation around the user's mention in the document.
205 +|Comment|The answer is integrated as a comment answering the originating comment.
206 +|Annotation|The answer is integrated as a comment answering the originating annotation (which are actually handled as comment, so the UX is similar to the comment case).
207 +|AWM textarea|As of today no mechanism allow a text to be attached on a specific text. Consequently, answering an AWM textarea is not supported and no answer should be proposed to the mentioned user in this case.
208 +
200 200  == UC9. Answer to a notification by email ==
201 201  
202 202  When a notification from a mention which a user can answer (e.g., mentions and notifications) is received by email, it should be possible to answer the email directly.
... ... @@ -203,6 +203,8 @@
203 203  
204 204  The answer is then integrated as an answer in the web interface.
205 205  
215 +Answering by email follows the same logic as UC8. Answering to a notification from the specifications.
216 +
206 206  == UC10. Integration of browser notifications ==
207 207  
208 208  Notifications can currently be displayed to the user through the notification menu and by email.
... ... @@ -213,7 +213,14 @@
213 213  
214 214  [[image:Screenshot from 2020-05-11 11-00-39.png]]
215 215  
227 +This feature is orthogonal to the integration of the user mentions, but allow a better integration of the user's notifications in her browser (and eventually in the underlying OS).
216 216  
229 +== UC11. Integration of answers from external source ==
230 +
231 +If the mentions is notified to an external user using an extension mechanism (for instance in the context of an integration of the user mentions with ActivityPub), answers to the notification (for instance by a comment on Mastodon), should be gracefully integrated in the UI.
232 +
233 +In summary, answering to mentions should be open to extensions.
234 +
217 217  == Tasks on Jira ==
218 218  
219 219  {{jira url="https://jira.xwiki.org" source="jql"}}

 

https://forum.xwiki.org/t/user-mention-in-ck-editor/843

Description

Introduction

Mentions are a structured way to reference users in the text (e.g., comments, annotations, documents).

They are usually visually distinguishable by an @ prefix followed by the identifier of a user, often in hypertext form (e.g., @mleduc).

This document first presents the specifications. Then the discussion list some topic for which no final decision has been made. Finally, the tasks section presents a more technical and fine-grained description of the tasks required for the integration of the mentions in XWiki.
Additionally, existing discussions list some discussions that are related to the topic of user mentions, and the comparison matrix present a partial view on the integration of user mentions in other wikis and social services.

Table of content

  1. Introduction
  2. Table of content
  3. Specifications
    1. Mentions Integration
    2. Notifications
      1. Notifications rules
      2. Notifications content
      3. Notifications answer
      4. Notifications settings
    3. Extensibility
  4. Discussions
    1. Requesting view rights
      1. Messaging
      2. Ad-hoc mechanism
  5. Tasks
    1. UC1. Rich editor integration
    2. UC2. Adding an auto-completion on the rich editor
    3. UC3. Mention macro
    4. UC4. Mention macro settings
    5. UC5. Mention in the syntax
      1. UC5.1. XWiki/2.2
      2. UC5.x. Other syntaxes
    6. UC6. Mentions history
    7. UC7. Notifications
      1. UC7.1 Notifications integration
      2. UC7.2 Notifications settings
    8. UC8. Answering to a notification from the notification
    9. UC9. Answer to a notification by email
    10. UC10. Integration of browser notifications
    11. UC11. Integration of answers from external source
    12. Tasks on Jira
    13. UserMentions
  6. Existing discussions
    1. Links extensibility
  7. Comparison matrix

Specifications

Mentions Integration

It should be possible to add mentions to users or groups wherever XWiki syntaxes are supported.

The list of impacted fields includes:

  • documents body
  • comments (integrate rich editor)
  • annotations (integrate rich editor)
  • textarea fields in AWM (the rich editor is a user choice in the AWM settings)

In the rich editor, it should be easy to include a mention using only the keyboard, and without having to use the macro section of the rich editor menu.

Mentions must be visually identifiable in the text, for instance, the user name or group could have a specific background color. Similarly, mentions to the current user and/or a group in which the current user is must be highlighted in specific colors.

The default content of the display mention should be the first name + last name of the user. It should be possible to change the content to first name only, or to the login of the user. I don't know if it's a good idea to be able to allow to change the text of the mention for a free text (confusing, risk of link scamming...).

Mentions of removed users should still be displayed clearly, eventually identified visually that the user has been removed (which is not easy to identify in the context of AP for instance).

Notifications

Notifications rules

Mentioning a user of a group must trigger an event, eventually leading to the notification of the concerned users.

Nonetheless, users should not be notified several times for the same mention (e.g., when a document is edited and a mention to a given user was already in the document).

Notifications content

The content of a notification message must include as much content as possible regarding the context in which the mention occurred. This content must be as specific as possible according to the type of entity in which the mention occurred.

A non-comprehensive list includes:

  • the user that made the mention
  • the type of entity in which the mention occurred (document body, comment, annotation...)
  • a direct link to the entity, e.g.,

    • the body of a document, ideally an anchor to the § where the mention occurs.
    • an anchor to the comment
    • an anchor to the annotation
    • an anchor to the AWM field in the document in read mode.

Notifications answer

The most basic scenario is to click on the link in the notification and to interact with the wiki as usual

More advanced scenarios include:

  • having a form to interact with the content directly in the content of the notification created by the mention
  • being able to answer directly to mail eventually received as a notification of a mention

Notifications settings

Notifications of mentions should be integrated into the notifications settings of the wiki, using the notifications framework provided by XWiki.

Notifications must be activated by default to help users discover the new feature by receiving mentions.

image-20200507101357956.png

Extensibility

While the nominal scenario is the integration of mentions inside an XWiki instance (and its sub-wikis). The mentions features must be extensible to let extensions add new features on tops of the mentions.

The main use case of this is the integration of user mentions on ActivityPub (see https://design.xwiki.org/xwiki/bin/view/Proposal/ActivityPub).

The list of extension points should include:

  • users suggestions in the rich editor
  • an extension point on the notifications emission.

In addition, the core of the mentions must support unknown types of external users.

Discussions

Requesting view rights

If a user tries to access a document for which she does not have the read right (for instance, after being mentioned inside the given document), an action should allow requiring access to the page.

Messaging

The most basic solution is to simply send a message to the user that triggered the mentions, asking for access to the page.

Ad-hoc mechanism

A more advanced solution could be to present a button that would send a query to whoever has the right to set the read right for this page.

Tasks

UC#Depends onTitleComplexityPriority
UC1 Rich editor integrationMediumHigh
UC2UC3Adding an auto-completion on the rich editorMediumHigh
UC3  Mention macroMediumHigh
UC4 UC3Mention macro settingsEasyLow
UC5.1  Mentions in XWiki/2.2HardLow
UC6 UC3Mentions historyHardMedium
UC7.1UC6Notifications integrationMediumHigh
UC7.2UC7.1Notifications settingsMediumMedium
UC8UC7.1Answering to a notification from the notificationMediumLow
UC9UC7.1Answer to a notification by emailHardLow
UC10  TBDMedium
UC11UC7.1 MediumLow

UC1. Rich editor integration

The mention feature must be eased by the generalization of the integration of the rich editor.

This is currently not the case and multiple places where is would be interesting to have user mentions (e.g., comments, annotations, AWM textareas) support XWiki syntax without being supported by a rich editor.

The rich editor must be integrated on every textarea supporting the XWiki syntax and be activated by default for users that choose wysiwyg as by default.

The places where the rich editor is not currently integrated are the comments and the annotations textareas. Screenshot from 2020-05-11 10-17-44.png

UC2. Adding an auto-completion on the rich editor

Typing @ in the rich editor must present an auto-completion of available users and groups and automatically insert the corresponding macro in the text.

UC3. Mention macro

The mention macro must allow declaring a mention. This macro has one field pointing to a single user or group.

The macro must be displayed in a distinctive and identifiable way.

Mentions to the current user and/or a group in which the current is must be highlighted in specific colors.

The text of the mention should be first name + last name, first name only or user login (the user defining the mention should be able to choose)

UC4. Mention macro settings

Variations points of the mention macro must be configurable in the skins administration

image-20200507110127020.png

UC5. Mention in the syntax

Mentions could be integrated as first-class entities in some syntaxes supported in the wiki if those syntaxes have build-in support for it.

UC5.1. XWiki/2.2

In the specific context of xwiki/2.2, user mentions could be built around the notions of links to users. See the discussions on Link extensibility.

UC5.x. Other syntaxes

TBD

UC6. Mentions history

A user must not be notified of a mention several times for the same entity (document, comment, annotation...).

A mapping between mentioned users (members of a group must be resolved to their individual users) and entities must be stored and used to identify the relevant notifications.

Similarly, only members present in a group prior to the group mentions should be notified.

A mapping between mentioned groups and entities must also be stored.

A notification is only sent to individual users that have not already be notified, and to groups that have not already been notified. Only group members who have not already been notified are notified.

UC7. Notifications

UC7.1 Notifications integration

The notifications must be integrated and triggered from the relevant places and must rely on the mentions history to avoid duplicates.

Multiple templates must be defined, for each place where mentions can be defined.

UC7.2 Notifications settings

integrate settings in the configuration to activate mentions at the level of the administration and at the level of individual users.

image-20200507101630235.png

UC8. Answering to a notification from the notification

When a mention links to an entity to which a user can answer (e.g., mentions and notifications), the mention must include a textarea allowing to quickly answer to the mention.

The way the answer is integration depends of the place where the mention originates from.

OriginAnswer
Document bodyThe answer is integrated as an annotation around the user's mention in the document.
CommentThe answer is integrated as a comment answering the originating comment.
AnnotationThe answer is integrated as a comment answering the originating annotation (which are actually handled as comment, so the UX is similar to the comment case).
AWM textareaAs of today no mechanism allow a text to be attached on a specific text. Consequently, answering an AWM textarea is not supported and no answer should be proposed to the mentioned user in this case.

UC9. Answer to a notification by email

When a notification from a mention which a user can answer (e.g., mentions and notifications) is received by email, it should be possible to answer the email directly.

The answer is then integrated as an answer in the web interface.

Answering by email follows the same logic as UC8. Answering to a notification from the specifications.

UC10. Integration of browser notifications

Notifications can currently be displayed to the user through the notification menu and by email.

It should be possible to receive notifications using the Browser notification API integrated in most major browsers.

The browser notification can be activated in the same way as other notification methods, either globally in the administration, or for a user in her notification settings.

Screenshot from 2020-05-11 11-00-39.png

This feature is orthogonal to the integration of the user mentions, but allow a better integration of the user's notifications in her browser (and eventually in the underlying OS).

UC11. Integration of answers from external source

If the mentions is notified to an external user using an extension mechanism (for instance in the context of an integration of the user mentions with ActivityPub), answers to the notification (for instance by a comment on Mastodon), should be gracefully integrated in the UI.

In summary, answering to mentions should be open to extensions.

Tasks on Jira

Existing discussions

This section collects discussions that are related to user mentions.

Mentions in CKEditor https://forum.xwiki.org/t/user-mention-in-ck-editor/843

Links extensibility

Comparison matrix

ProductDocumentationActivityPub?Details
Mastodon yesWebfinger ids or user login for the local instance, prefixed with @.
Twitter noUser login prefixed with @
Wordpresshttps://wordpress.com/support/user-mentions/yes (by extension)User login prefixed with @
Discourse noUser login prefixed with @
Jira noUser login prefixed with @
MediaWiki  Special link format ([[User:Username]])
Drupalhttps://www.drupal.org/project/mentions Special link format ([@userlogin]). Displayed with the user login prefixed with @
Confluencehttps://confluence.atlassian.com/doc/mentions-251725350.html User login prefixed with @


 

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