Wiki source code of Usability Scenario #2 - Process
Last modified by Ecaterina Moraru (Valica) on 2018/01/17 17:51
Show last authors
| author | version | line-number | content |
|---|---|---|---|
| 1 | {{toc start="2"/}} | ||
| 2 | |||
| 3 | == Types == | ||
| 4 | |||
| 5 | Two kinds of testing: | ||
| 6 | |||
| 7 | * First impressions testing: let the user interact with the product, see if the user understand what the product does, how it's organised, how it works, what is the purpose, etc. | ||
| 8 | * Task testing: ask the user to do something and then watch how well they did it. | ||
| 9 | |||
| 10 | Purposes: | ||
| 11 | |||
| 12 | * Find usability issues while evaluating the product inside the usability test; | ||
| 13 | * Verify hypotheses provided by the usability reviewer. | ||
| 14 | |||
| 15 | == Users == | ||
| 16 | |||
| 17 | User Experience: | ||
| 18 | |||
| 19 | * Beginner User | ||
| 20 | * Medium User | ||
| 21 | * Experimented User | ||
| 22 | |||
| 23 | User Rights: | ||
| 24 | |||
| 25 | * User (Simple) | ||
| 26 | * Administrator (Advanced) | ||
| 27 | * Developer | ||
| 28 | |||
| 29 | Screening questions: | ||
| 30 | |||
| 31 | * Male / Female | ||
| 32 | * Age: 18-30, 30-50, 50+ | ||
| 33 | * Employment: full-time | student | ||
| 34 | * Technology: pc at home, internet usage of minimum 2 hours a day; | ||
| 35 | * Online activity: familiar with internet collaboration (comments), reading online articles, usage of different applications, etc. | ||
| 36 | * Technology interest | ||
| 37 | |||
| 38 | == Features == | ||
| 39 | |||
| 40 | * Users: | ||
| 41 | ** Creating, editing and retrieving documents | ||
| 42 | *** WYSIWYG vs. Syntax | ||
| 43 | ** Finding and opening applications | ||
| 44 | ** Customising their user (profile, groups, workspaces, applications, etc.) | ||
| 45 | ** Communication / Social / Collaboration | ||
| 46 | * Administrators: | ||
| 47 | ** Managing users | ||
| 48 | ** Customising the product (logo, colortheme, applications, etc.) | ||
| 49 | * Developers: | ||
| 50 | ** Creating applications | ||
| 51 | * Other: | ||
| 52 | ** Installing the product | ||
| 53 | ** Upgrading the product | ||
| 54 | |||
| 55 | == Scenario Process == | ||
| 56 | |||
| 57 | * [[Introduction>>Proposal.UsabilityScenarioIntroduction]] | ||
| 58 | * [[Let the participant introduce himself>>Proposal.UsabilityScenarioParticipant]] | ||
| 59 | * [[Tasks and Questions>>Proposal.UsabilityTasks]] | ||
| 60 | * Survey | ||
| 61 | * Thank you | ||
| 62 | |||
| 63 | == Report == | ||
| 64 | |||
| 65 | * What participants liked | ||
| 66 | * What problems did they found | ||
| 67 | ** Priority | ||
| 68 | *** Critical issues | ||
| 69 | *** Medium issues | ||
| 70 | *** Minor issues | ||
| 71 | ** Category | ||
| 72 | *** Navigational | ||
| 73 | *** Performance | ||
| 74 | *** Multitasking | ||
| 75 | *** Guidance |
